The following questions and answers provide help about the use of GTZ Asia Online. If you have any other questions about any part of this site, please contact us.

A. Sign up and login
B. What's New
C. Using the Library
D. Using Contacts
E. Finding needed information

A. Sign up and login

Why should I sign up and login?
You need to sign up and login in order to contribute your own information to GTZ Asia Online. If you do not sign up, you can view most of the contents, but you cannot contribute any information.

How often do I need to sign up and login?
You only need to sign up once. However, you need to login each time you want to contribute your own information to GTZ Asia Online.

How do I sign up?
Click the sign up button on the main page. You must choose whether to sign up as an individual, project or organization. Once you make your selection, complete the sign up form (make sure you complete all fields marked with a red star) and submit it.

What happens to the information I submit when I sign up?
The information you provide when you sign up will be made available to other users in the Contacts database. However it will not be sold or distributed to third parties in any form.

Can I update or change my personal information after I sign up?
You can update your personal information at any time. To update your information:

• Login using your username and password
• Select "Sign up" and "Change your existing information"
• Revise the information in the form
• Click Submit

Can I delete my information from GTZ Asia Online after I sign up?
You can delete your personal contact information from GTZ Asia Online at any time after you sign using your user name and password. Please note that you cannot delete contact information, which has been submitted by other users.

What happens if I forget my username or password?
If you forget your user name or password, contact the System Operator and ask for a reminder.

What if my password or user name is rejected?
Make sure you have typed your password and user name in lower case. If this still does not work, please e-mail the System Operator for assistance.

What should I do if I experience other difficulties with signing up?
Please send an e-mail to the System Operator describing the difficulties encountered.

B. What's New

How do I post news or announcements in What's New?
To contribute information you must have signed up and logged on using your user name and password. Then:

• Select "What's New" on the homepage
• Select "Contributor's menu"
• Select "Post an announcement"
• Complete the form and click "Submit"

Can I edit or change announcements?
You can change text in announcements, which you have contributed yourself. Please note that you cannot modify text in announcements, which have been submitted by others.

What should I do if I experience any other difficulties using the What's New module?
Please send an e-mail to the System Operator describing the difficulties you encountered.

C. Library

How can I add my documents and reports to the Library?
You must sign up and login in order to add documents to the library. After you login:

• Enter the Library, and select "Contributor's menu"
• Click "Propose document entry"
• Complete the form (remember to complete all fields marked with a red star)
• At the bottom of the form, you can attach an electronic copy of your document. Select "browse" to select a file on your computer's hard drive.
• When you have completed the form, select "Submit"

Can I edit or change documents in the Library?
You can edit documents which you have added to the Library yourself. You cannot modify documents that have been contributed by others.

• Enter the Library, and select "Contributor's menu"
• Click "Review your entries"
• Select "Edit", modify the information you submitted and then click "Submit"

D. Using Contacts

How can I contribute a new contact to the Contacts module?
In order to add a new Contact you must first sign up and login. Then:

• Go to "Contacts" and select "Contributor's menu"
• Select to propose an Organization, Individual or Project
• Then complete the form (remember to complete all the fields marked with a red star) and click submit

Can I update or change the information I contributed to Contacts?
You can update the information you contributed at any time. You should:

• Login using your username and password
• Select "Review entries"
• Revise the information in the form
• Click Submit

E. Finding information

How do I find the information I need?
All the information contained in this site can be found using the menus and search forms:

• You can use the "system search" (available on the top right corner of the main page) to search the entire contents of the system. Just complete the form using key words and click "Submit"
• Or you can use the search engine in each module to search the contents of that particular modules (e.g. Contacts, Library and What's New). Select use "Search Form" and then complete the form using key words and click "Submit" .